Remote MIT provides the features and services that every company requires to manage their computer systems including:
Account/Asset Management
By governing all systems in each account, we will provide accurate customer information efficiently, and assist with migrations, expansions, patches, configuration changes, and elimination or deployment of systems, as part of our infrastructure asset control module. (More on Compliance)
Reporting
Constant analyses for data collection and evaluation allows for accurate reporting with crucial decision-making information.
Invisible Assist
Leveraging the ability to administer support behind the scene, without disturbing the operator, nor the client networks, computers and endpoints, assisting with solutions to prevent downtime, infections, and connectivity problems, often enough before they are noticeable.
Help Desk
Control all ticket requests via emails, chats, social media or phone and guarantee they go to the suitable associates. (Services are performed during business hours, dedicating emergencies to 24/7 response teams also available).
Alerts
Catch issues early and stay in the loop about changes with alerts and notifications.
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Discover why companies choose Remote MIT's features and services.
The features and services you require are what sets Remote MIT apart from other managed services provider. Contact us and see what we can do for your bottom line—not to mention your security and peace of mind.