Remote MIT Services

Remote MIT provides the computer support services that every computer requires in today’s business environment.

Our Values

Account/Asset Management

By governing all systems in each account, our services provide accurate customer information efficiently, and assist with migrations, expansions, patches, configuration changes, and elimination or deployment of systems, as part of our infrastructure asset control module. (More on Compliance)

Reporting Services

Constant analyses for data collection and evaluation allows for accurate reporting with crucial decision-making information.

Invisible Assist

Leveraging the ability to administer support behind the scene, without disturbing the operator, nor the client networks, computers and endpoints, assisting with solutions to prevent downtime, infections, and connectivity problems, often enough before they are noticeable.

Help Desk

Control all ticket requests via emails, chats, social media or phone and guarantee they go to the suitable associates.  (Services are performed during business hours, dedicating emergencies to 24/7 response teams also available).

Alerts

Catch issues early and stay in the loop about changes with alerts and notifications.

Does your business encounter any of the following challenges:

  • Limited technical expertise and knowledge within your in-house IT team
  • Lack of an in-house IT team, leading to challenges in managing your IT
  • Past experiences with cyber-attacks or known security vulnerabilities
  • Frequent outages and excessive downtime
  • A desire to reduce IT costs or to streamline your technology stack
  • A need to enhance capabilities for hybrid and remote work
  • Plans to scale your business and automate core processes
  • Challenges in meeting compliance requirements or handling sensitive data

Without reliable computer support services your company is at risk of security breaches and downtime.  This will affect the bottom line for your business and lower productivity .

Remote MIT will monitor your infrastructure remotely to be aware of these issues early, allowing us to address and resolve issues before they significantly disrupt your business operations.

Every computer requires this type of due diligence in today’s business environment.

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